Specialty Pharmacy

Your accreditation is built on precision. Your cold chain should be too.

Specialty pharmacy ships products that can’t be re-ordered, to patients who can’t wait, under accreditation standards that leave no room for documentation gaps. TempAid is built around exactly those constraints.

Pharmacist preparing specialty medication vials at a counter
What's at stake

The pressure points that don’t show
up until a survey, or a patient call.

01

Accreditation exposure

A single undocumented excursion isn't just a product loss, it's a URAC or ACHC finding. Every shipment needs a paper trail that holds up in a survey.

02

High-value product, no margin for error

Biologics, specialty injectables, cell and gene therapy. A cold chain failure isn't a $40 claim, it's a $4,000 one, and a patient waiting for a reschedule.

03

The patient at the other end

Your patient received the shipper at home. They're not your warehouse team. The packaging either handles itself, or creates a support call.

How TempAid serves this lane

Four capabilities mapped
to the realities you work
under every day.

01

Pre-validated pack-outs for 2–8°C and CRT

ISTA 7D and 7E validated across both temperature ranges your fills require. The validation is done, it arrives with the SOP.

02

One SOP regardless of shipper size

Same assembly procedure, same refrigerant loading, same documentation across your 2L and 12L configurations. One thing to train. One thing to audit.

03

Documentation that satisfies a surveyor

Qualification summary, ISTA test reports, pack-out SOP, deviation log template, all part of the SKU, not a follow-up request.

04

Recyclable last-mile option for home delivery

For patients who open the box at home, EarthWise gives them a blue-bin answer, no special disposal, no support calls about the foam.

Boxes moving along a warehouse conveyor
Lab services

No two shipments are alike.We design for that.

If your shipment needs something the standard product line doesn’t carry, we’ll build it with you. We start by learning your lane, your warehouse conditions, your payload, and your temperature window.

Our in-house lab runs the testing, and we design the pack out around what we find. You get the test data, the qualification documentation, and a pack out built for your specific shipment. You’ll know before you commit.

Let’s Talk
The documentation story

Your surveyor asks for cold-chain documentation. You hand them a folder — not an explanation.

Every configuration ships with the materials a URAC or ACHC survey expects. Signed, dated, and structured to drop straight into your quality system.
01

Qualification summary

Thermal validation across 2–8°C and CRT lanes, signed and dated.

02

ISTA 7D & 7E test reports

Summer and winter ambient profiles, full data.

03

Pack-out SOP

Assembly, refrigerant loading, seal procedure, ready for your quality system.

04

Deviation log template

Structured for URAC/ACHC excursion documentation.

05

Recyclability certificate — EarthWise only

OCC-E certification for home-delivery configurations.

Customer story

A three-state specialty
pharmacy closed its survey-
cycle paper gap.

Dispensing GLP-1s, MS biologics, and specialty injectables to patients across three states.

The situation

A regional specialty pharmacy fulfilling high-value refrigerated and CRT fills directly to patients.

The problem

Foam shippers with no validation documentation. Every URAC cycle meant rebuilding a paper trail by hand, and it didn't always hold up.

What TempAid delivered

A Cube configuration validated for 2–8°C and CRT, with the full qualification package. ISTA reports and SOP, plus EarthWise for the 30% shipping to homes.

What changed

Survey-cycle documentation gap closed.

Patient calls about packaging disposal dropped.

Operations trained on one SOP in a single afternoon.

What the clients are saying
“When our surveyor asked for cold-chain documentation, we handed over a folder instead of an explanation. That’s the whole difference, and the patient disposal calls just stopped.”

Director of Pharmacy Operations · Regional Specialty Pharmacy

Contact

Get audit-ready before you’re asked.

We’ll specify the right configuration and put the documentation in your hands, ready for your next survey.

Get in touch