Navigating compliance.Delivering confidence.

Cold chain management is complicated. We’re here to make sure it doesn’t have to be yours to figure out alone, from the first shipment to the next audit.

Audit-ready on arrival

Every shipment carriesmore than the product.

It carries the compliance, documentation, and audit trail that keep your accreditation current. We test your pack out in our own lab, qualify it for the lanes it actually travels, and ship the file ready ahead of your next audit.

Fewer components, smaller footprint, lower freight, a pack out designed for what happens after it reaches the patient, and for the team shipping the next one tomorrow.

TempAid cold chain packaging and validation approach

ISO 9001 Certified Lab Facility

Our story

The operationbehind the box.

When you call us about a new lane, a custom pack out, or a tighter temperature window, you’re talking to the people who’ll build it. TempAid is built on a decades-long thermal manufacturing operation that already had the plants, the engineering, and the production teams in place.

Founder-led, with short decision lines and a team that picks up the same day you call. Six wholly-owned facilities across four countries producing twenty million units a month, and our own ISTA-Certified Lab qualifies each shipment before the file ships with the order.

Specialty pharmacies, compounding pharmacies, and the teams who deliver to patients directly. That’s who we built this for.

Who we serve

Every sector has adifferent audit to pass.

Every industry has its own compliance cycle, accreditation window, and documentation requirements. We learn yours, and we build around it.

Specialty pharmacy

Specialty pharma runs on precision: cold chain, compliance, and storage that earns its space. TempAid is built around those same realities. Our pack outs meet your accreditation requirements, hold 2–8°C and CRT ranges across the toughest lanes, and ship qualified for direct-to-patient biologics and cell and gene therapy. Whether you’re managing chronic specialty fills or one-off high-value shipments, the documentation lands with the order. Ready for your auditor, your finance team, and the patient on the other end.

Pharma manufacturing

Pharma manufacturing moves across borders, stages, and temperature ranges that change order to order. TempAid is built for that. Our pack outs are qualified to USP <1079> and Good Distribution Practice standards, tested in our ISTA-certified lab, and meet Health Canada, FDA, and EU GMP distribution expectations. We hold frozen and deep-frozen ranges across global lanes, from bulk API moves to finished goods to clinical trial logistics. Whether you’re shipping commercial inventory or trial supplies, our pack outs deliver the qualification rigor your QA team, your auditors, and your supply chain leadership can all stand behind.

Healthcare distribution

Healthcare distribution carries manufacturer-level regulatory expectations on distribution-level margins. Every shipment has to clear both. TempAid is built for that. USP <1079> and GDP-aligned pack outs. ISTA-qualified for the lanes you run. Compliant with Health Canada, FDA, and EU GMP, at a total cost of ownership built for distribution economics. We hold 2–8°C, CRT, frozen, and deep-frozen ranges across every client in your book, while reducing material spend, dimensional weight, and warehouse footprint. Compliance you can prove to your manufacturer clients. Economics your CFO can sign off on.

Clinical and biotech

Clinical trials and biotech move material that exists in single quantities: cell lines, patient samples, investigational therapies. Each one arrives once. TempAid is built for that. Our pack outs comply with GCP, GMP, and GDP standards, are qualified through ISTA-aligned testing protocols, and meet Health Canada, FDA, EMA, and ICH distribution expectations across direct-to-site and direct-to-patient lanes. We hold 2–8°C, CRT, frozen, and deep-frozen ranges for investigational medicinal products, cell and gene therapies, biologics, and patient samples across global climates and unpredictable trial logistics. Whether you’re enrolling first-in-human or scaling to Phase III, our pack outs protect your product, your patients, and the data the trial depends on.

3PL and logistics

3PLs and pharma logistics handle product you don’t own, for clients who audit every shipment. Every client holds you to their own qualification standards and the regulatory frameworks their business runs on. TempAid is built to meet you there. Pack outs designed to meet your clients’ regulatory requirements, backed by the qualification reports your clients require. ISTA-aligned testing across road, air, ocean, and last-mile. Holding 2–8°C, CRT, frozen, and deep-frozen ranges from origin to destination, so the end-to-end temperature control your clients expect is delivered on every shipment in your network. Cost discipline your operations team runs on.

Compounding pharmacy

503A compounding doesn’t have room for error. Every prescription is patient-specific, every formulation is unique, and every shipment carries a beyond-use date that depends on staying in spec from your hood to the patient’s door. TempAid is built for that. Our pack outs are designed to meet USP <797>, <795>, and <800> distribution expectations, qualified through ISTA-aligned testing protocols, and aligned with state board of pharmacy requirements. We hold 2–8°C, CRT, and frozen ranges for sterile and non-sterile compounds, oncology IVs, TPN, hormone preparations, and the full range of patient-specific therapies your pharmacy ships. Whether you’re delivering to clinics, infusion centers, or directly to patients at home, our pack outs protect the BUD, the patient, and the documentation your state inspector will ask for.

Lab services

No two shipments are alike.We design for that.

Some lanes don’t fit a catalogue. When yours is one of them, we build from scratch with you. We start by studying your route, your conditions, and your payload.

Then we run it through the lab. You get the test data, the qualification file, and a pack out designed around what we actually found. You will know it works before you commit to anything.

Let’s Talk
Testimonials

From the people whoseaudits we help pass.

The QA leads, operations directors, and CFOs we already ship for. In their own words.

Moving to TempAid was a simple transition for our direct-to-patient program. Their team worked with us to fold the SpeedyPac mailer into our shipping process and qualify it against our requirements. Their support team has been easy to reach whenever we've needed them.

Pharmacist in Charge

Academic Medical Center Pharmacy

TempAid worked with us, and keeps working with us, to validate the reusable SteadyPac Cube for platelets, plasma, and whole blood across our collection programs. Having their lab own the qualification gave us confidence in every temperature range we ship. We're looking forward to using both their products and TempAid Labs going forward.

Director of Cold Chain Logistics

National Blood Bank

We run the full TempAid line, from the SteadyPac Cube to the SpeedyPac mailer to their EPS coolers. They integrated all of it into our network as a turnkey solution, and their customer service stays on top of our needs year-round. Their lab team is always there to assist with validation whenever we hit a seasonal changeover.

Supply Chain Manager

Specialty Pharmacy Network

We worked with TempAid on our international aid program to get materials out of our Canadian hub and to sites around the world. They were able to achieve the performance requirements our program demanded.

Global Logistics Manager

International Aid Organization

We count on TempAid to reach remote communities across Canada and the U.S., some of them more than seven days out and across several transport networks. They keep us stocked with SteadyPac inventory and a steady flow of product, so we can deliver consistently in every temperature range those routes call for.

Distribution Manager

First Nations Health Organization

TempAid built a stock and release program that lets our distribution centers work within our peaks and valleys in volume. Their customer service works hand in hand with our team every week to keep every DC stocked and deliver on an as-needed basis. It's a complex program, and they went above and beyond to make it work.

Director of Distribution Operations

National Wholesale Distributor

Case Studies

Real Challenges.Smart Solutions.

Behind every validated shipper is a real-world challenge, a moving supply chain, and a team trying to get it right the first time. These are some of those stories.

Specialty Pharmacy

Holding 2–8°C through a 72-hour porch dwell, in peak summer.

A national specialty pharmacy network was losing temperature integrity on the last mile, autoinjector biologics sitting in doorways through southern-state heat.

Read

Pharma Manufacturing

Bulk CRT freight that stopped drifting out of spec.

A contract manufacturer moving pallet-scale controlled-room-temperature product between sites kept clipping the top of the 15–25°C band in transit.

Read

Healthcare Distribution

Ultra-cold distribution without the dry-ice headache.

A regional healthcare distributor handling −70°C product was burning hours on dry-ice logistics, sourcing, weighing, re-icing.

Read

Clinical & Biotech

Ambient clinical kits that arrive undamaged and on-spec.

A clinical-trial sponsor shipping investigational kits to decentralized sites needed stable ambient protection, not cold.

Read
Careers

Packaging people are different. You’ll fit right in.

Careers
TempAid team in branded hoodies