Our team knows a single degree is the difference between compliant and compromised. That’s not a tagline to us — it’s what we’ve lived. TempAid was built by industry veterans, compliance specialists, and packaging engineers who’ve spent careers inside cold chain, learning exactly what’s at stake when packaging falls short. That experience drives.
Founded in 1975 and still privately owned, TempAid has spent five decades doing one thing: getting temperature-sensitive products where they need to go, intact and documented. Our expanding patent portfolio reflects not a collection of ideas, but hard-won answers to problems the cold chain still struggles to solve.
Built on Rapid Aid’s manufacturing legacy since 1975. Fifty years of knowing what temperature demands.
Granted patents across VIP, PCM, and mailer systems. Validated first. Protected second.
TempAid manufactures in Canada, the USA, China, and Vietnam. Combined with strategically placed warehouses across North America, we put the right product in the right place, before you need it.
Audit-ready documentation comes with every TempAid solution, tested to ISTA’s most rigorous profiles. The paperwork is never an afterthought.
SKUs built for every lane, every season, every payload. Whatever the condition, we have a solution tested for it.
Quality Management System (QMS) across every owned facility.
TempAid’s lab is where ideas become qualified solutions. We test every lane, simulate every condition, and produce the documentation your compliance team needs, before the order ships.
Qualification in days. Validation documentation ready on arrival.
ISO 9001 Certified Lab Facility
Onsite walk-in and reach-in temperature chambers.
Every lane tested. Every condition simulated.
On-site
Thermal modelling software.
Drives faster development and more confident outcomes.
R&D
If it survives the lab, it survives the lane.
Drop and vibration testing, ISTA 3A across every angle and orientation.
ISTA 3A
Performance claims backed by data.
Precise R value measurements from our in-house heat flow meter.
R value
IQ, OQ, and PQ documentation provided with every validation.
Your compliance team has what it needs from day one.
Audit-ready
Backed by the manufacturing depth of our affiliated company Rapid Aid, TempAid operates across four countries from a single, vertically integrated platform. Decades of production knowledge are built into every facility. Scale and speed come standard.
R&D · ISTA Lab
HeadquartersMississauga, Ontario is home to our headquarters, R&D labs, and ISTA-certified testing facility. It is where ideas are validated and standards are set. From here we reach customers across North America with confidence in every shipment.
Production
Our US production network is built for responsiveness. When your business shifts, we shift with it. Domestic manufacturing means faster turnaround, tighter quality control, and a supply chain that stays close to your operations.
Production
Our Canadian-managed facility in Danyang, Jiangsu ships millions of units every month from a purpose-built operation that exceeds international standards. Years of supplier and logistics relationships mean we keep getting faster, more efficient, and more consistent.
Production
Our Hai Phong facility, opened in 2019, extends our Asian manufacturing capacity while giving cost-conscious customers a genuinely competitive option. Millions of units ship from here each month, held to the same production standards as every TempAid facility worldwide.
Cold chain packaging has always been more complex than it looks. I started TempAid because I believed the industry deserved better, better solutions, better validation, better support. Every decision we’ve made since has been driven by that same belief: that innovation and an uncompromising commitment to quality are the only ways to solve the real challenges our customers face. We understand supply chain. We understand what’s at stake. And we’re building TempAid to be the partner you can count on, every shipment.
01
Own every Step
Quality and on-time delivery are commitments we stand behind on every order.
02
Founder-led, privately held
We built it. We run it. We’re accountable for it. The founding team is still here, and so is our commitment to the customers who depend on us.
03
Sustainability by design
Sustainability starts at the drawing board. Every material, every component, every decision is made with waste reduction in mind.
04
Engineer for total cost
Optimal K-value, right thickness, less coolant, lower dimensional weight. We design for the freight bill and the audit.
05
Reduce before recycle
The most honest sustainability move is shipping less waste in the first place. Reusable PCM, recyclable films, no EPS.
06
Speak peer-to-peer
Our buyers know their field. Facts, specifics, and proof, never borrowed pathos or talking down.
Our leadership brings decades of cold chain and manufacturing experience, and we’ve built a team around the same values, people who solve problems, hold themselves to a high standard, and care deeply about the work they put their name on.
Ryan Sanders
President & CEO
Chris Jozsa
Senior Director of Innovation
Patrick Vasquez de Velasco
Head of Global Operations & Infrastructure
Tunch Ferad
Director of Marketing
Joe Futino
Vice President of Sales
Nataliia Naumova
Controller
Lisa Silva
Customer Care & Office Manager
Chantal Walker
Laboratory Manager
Marius Butuc
Director of Operations
Sally Sami
Quality Manager
Become a part of the team
We are always looking for the right people.
VIP thermal performance in a single-use corrugated shipper, built for one-way lanes where reverse logistics isn't practical.
Details
Reusable insulated transport for last-mile and field runs. Cube-grade VIP performance in a rugged carry bag.
Details
Vacuum panels that survive ISTA 3A drop tests across all corners and edges. Maintain performance during the full five-year lifespan.
Details
The proven EPS format with a better end of life, biodegradable additive validated to 92% biodegradation (ASTM D5511).
Details
Cold chain performance, blue bin at the end. OCC-E certified curbside-recyclable, ISTA validated to 130+ hours.
Details
Curbside-recyclable mailers with the same PCM plate family, right-sized for single-parcel, last-mile temperature control.
Details
If your shipment needs something the standard product line doesn’t carry, we’ll build it with you. We start by learning your lane, your warehouse conditions, your payload, and your temperature window.
Our in-house lab runs the testing, and we design the pack out around what we find. You get the test data, the qualification documentation, and a pack out built for your specific shipment. You’ll know before you commit.
