A national 3PL stopped losing pharma RFPs on a missing validation file.
The situation
A national 3PL looking to expand into pharmaceutical temperature-controlled logistics as a new service tier.
The problem
They had the warehouse capacity, the network, and pharmaceutical-grade SOPs, but no validated cold chain system to show in an RFP. They lost two pharma contracts in one quarter to 3PLs that could present a validation package on day one.
What TempAid delivered
A Cube + Cube+ fleet for depot operations, an ISTA validation package formatted for pharma QA review, and a single SOP deployed across three warehouse locations.
What changed
Won the next two pharma RFPs they bid on, the validation package shipped inside the proposal.
One SOP deployed across three depot locations, with no per-site re-qualification.
Cold chain moved from a cost line to a competitive service tier.
“We used to compete on price. Now we win on qualification; the first client told us flat out the validated documentation is why they picked us.”
VP Business Development, National 3PL








